Saunature Spa's Privacy Policy

Last updated: March 2025

At Saunature Spa, we care about your privacy. We promise to keep your personal information safe and secure. This Privacy Policy tells you what information we collect, how we use it, how we store it, and how we keep it safe. By using our services, you agree that we can collect and use your information as described here.

1. What information we collect

When you buy a service from us, we collect -

Contact Information: Your name, phone number, and email address.
Payment Information: Your billing address and payment details (eg. credit/debit card information). Payments are processed securely through our payment provider. We don’t keep your full payment card details.

2. How we use it

We use your personal information -

To process and complete your booking or purchase.
To talk to you about your booking or to help with any questions or problems you may have.
To comply with legal and regulatory requirements.

3. How we store it

Your personal information is kept safe. We use the appropriate technology and processes to protect it from being accessed, lost, or used without your permission. We keep your data for as long as it’s needed to do what we’ve outlined in this policy.

4. Sharing your information

We don’t share your personal data with third parties, except when necessary to process payments through secure third-party providers or to comply with legal obligations.

5. Your rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to -

Access your personal data and receive a copy.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data when it’s no longer necessary for the purposes collected.
Object to the processing of your data or restrict how it is used.
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

6. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated date..

7. Contact us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: saunaturespa@outlook.com
Phone: 07766 950 650

Thank you for choosing Saunature Spa. We value your trust and are committed to protecting your privacy.